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General Description of the Programme:

GOAL an International Humanitarian Organisation has had a presence in Türkiye since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Türkiye.

GOAL has been responding to February 6, earthquakes with emergency humanitarian assistance. Emergency response is covering all 5 southern provinces of Urfa, Gaziantep, Adana, Mersin and Hatay reaching over 25,000 people in first 2 weeks following two devastating earthquakes. GOAL will continue to implement emergency response and early recovery programming in the next 6 months period and will continue to implement ECHO funded LINK in Türkiye, LINK program targets refugees from nomadic / semi-nomadic backgrounds and those engaged in seasonal agricultural labor. LINK has been designed to address and mitigate protection concerns of the vulnerable / marginalized refugees through provision of critical information and raising their awareness on their rights, obligations and services available in Türkiye, by sensitization/advocacy (targeting key stakeholders and service providers, etc.) activities, and Individual Protection Assistance (IPA) services to enable highly vulnerable refugees to access to basic, social and protective services available under the provisions of Temporary and International Protection regulations in Türkiye.


Overview of the role

The Programme Director (PD) will assume overall responsibility for GOAL’s programming in Türkiye through high-level representation as well as for strategic direction and senior programme personnel management. The post holder will require excellent collaboration, communication, and leadership skills as well as programme development and management capacity, especially in the areas of project work planning and team management, budget management and compliance. The role will also have responsibilities regarding resourcing, coordination and will be a member of the Senior Management Team. The PD has responsibility for line-managing the Programme Coordinators.  S/he is responsible for managing relationships at field with local authorities, UN coordination mechanisms, national and international NGOs, other service providers and beneficiaries. S/he will contribute to achievement of GOAL Turkiye’s strategy and annual country objectives through quality implementation and contributions to program development and oversight. This role requires astute skills in building and sustaining relationships and coordination with diverse stakeholders to facilitate successful program implementation. He/she is also responsible for general activities that are indispensable when it comes to project implementation, such as diagnostics, planning, activity management, team supervision, and support to financial, logistical and procurement management of activities.


Job purpose:

Provide strategic leadership and vision for the Türkiye emergency response and early recovery programme including leading on the development of complementary program concepts within protection, livelihoods, and social cohesion.


Provide senior level leadership to the Türkiye program team for an integrated approach to achieve high quality evidence-based programming and results as defined in the program agreements, while maintaining excellence and accountability to beneficiary population and the donors.
Overall program budget responsibility through ensuring good program financial management by developing implementation plans, making budgetary decisions, monitoring implementation of activities versus spend rates, reviewing all field support requirements and costings, and ensuring that donor budget is adhered to, and modified, as necessary.
Duties, objectives, and competencies

Responsibility 1 – Strategic Leadership and Vision

Work with the Country Director, the Program Coordinators to articulate the country program vision.
Provide strategic leadership and vision to attain programme goals and objectives through the development, implementation, reviews, presentation, and management of all aspects of this large programme.
Input, recommend and lead discussion of programme priorities and explore, evaluate, and present new programme/ business opportunities that leverage impact and/ or complement core activities with the wider SMT and Regional Director
In close collaboration with the Programme Coordinators, the PD will ensure that the overall programme direction, vision, and strategy are well defined and clearly communicated within the GOAL team and Head Quarters as well as with external stakeholders including government, civil society, and the donor community.
In close collaboration with the MEAL Manager, ensure high quality evidence-based programming through the development and implementation of appropriate Monitoring, Evaluation and Learning (MEAL); sound information system and programme management as well the establishment of a culture of learning within the programme team and the country office.
Responsibility 2 – Team Management


Line manages the Program Coordinators/MEAL/Grants and Communications departments as per organogram who are responsible for the development of the programme approach, guiding the program team in program work-planning and ensuring the quality of programme delivery.
Conduct regular meetings with the project technical teams at all levels as a vehicle for monitoring progress on and linking with the Program Managers in providing technical leadership and guidance to project staff.
In close collaboration with the Middle East programme Coordinator, provide oversight of the donor and internal narrative reporting, ensuring that all reports meet the appropriate standards and are delivered on time and to exceptional quality standards.
Responsibility – Financial Management


Overall program budget responsibility through ensuring good program financial management by developing implementation plans, making budgetary decisions, monitoring implementation of activities versus spend rates, reviewing all field support requirements and costings, and ensuring that donor budget is adhered to, and modified as necessary.
Work with the program and finance teams to ensure good program financial management by developing implementation plans, making budgetary decisions, monitoring implementation of activities versus spend rates, reviewing all field support requirements and costings, and ensuring that donor budget is adhered to, and modified as necessary.
Responsibility 4 – Representation/Visibility


Actively contribute to GOAL’s overall External Communications Strategy, beneficiary communications and general communication strategy for the combined Syria and Turkiye programs, and ensure implementation, roll-out and dissemination as appropriate.
Ensure that all communications are in line with the GOAL Türkiye/Syria Response communication strategy and reflect the best interests of GOAL in the region – with the overall objective of building and maintaining strong working relations with key internal and external stakeholders, beneficiaries, and suppliers, where appropriate.Work closely with the Country Director to represent the programme to the wider humanitarian and development community, ensuring that the Turkiye programme is well understood and well represented in various fora
Maintain strong and regular contact, and ensure good relations and accountability to the donors, government counterparts and the civil society.
Work closely with other agencies through the Türkiye NGO Forum and other mechanisms to coordinate humanitarian actions and advocate for a supportive work environment for humanitarian agencies working in protection and inclusion in Turkiye.
Work closely with the Government Liaison team to ensure representation with the Government of Türkiye, particularly the Department of Association and other relevant NGO bodies.
Responsibility 5 – Support Function Management


Oversee smooth coordination within the support structure of the wider GOAL Syria/Türkiye systems departments promoting a high level of teamwork and collaboration across and within the programme and programme support teams (HR, Administration, IT, Procurement, Logistics, Internal Audit and Donor compliance) related to the implementation of the Türkiye program in close coordination with the Systems Director (SD), the relevant functions under the SD as well as the Goal Türkiye Head of Operations (HoO).Work with HR Coordinator and the technical leads to oversee staff recruitment and training to ensure staff can deliver high quality programme management. Ensure evaluations and disciplinary measures are executed as necessary and according to GOAL policy.
Work with the Procurement Coordinator, the SD and GOAL HQ (as necessary) to manage all programme procurements, ensuring that PRs, technical requirements are scoped out and that practical procurement plans are put in place and procurement performance against agreed delivery times are closely monitored.
Liaise with the Logistics Coordinator regarding stores, fleet, assets, and other general logistics needs.
Ensure that general administration management issues are mapped, flagged, and dealt with promptly and efficiently by the team and referred as appropriate within the wider GOAL team.
Responsibility 6 –Risk Management


Work with the Türkiye Safety and Security Advisor to monitor the operating environment and any influence of external actors on the operating environment in Turkiye.Work with the Turkiye SMT to ensure that the Türkiye Risk Register is updated quarterly and grant specific risk registers are developed to reflect the actual risks and that appropriate mitigating measures are developed and implemented as relevant.
Responsible for the development and review of donor updates (including for donor reports) regarding the operational environment and risk mitigation measures.
Provide input for contingency planning relating to the Türkiye Program Implementation with full participation of the SMT and participate in broader contingency planning under the leadership of the RD and Regional Security Advisor.
Provide strong local contextual support and advice to the CD.
Responsibility 7 – Compliance and Accountability


Support the Internal Audit Coordinator as required for providing input into investigations of corruption, fraud, and conflict of interest, as relates to providing recommendations for the mitigation of risks and incorporation of lessons learnt into SOPs and organisational practices within programs or the interface between programs and support functions.
Ensure Programme SOPs are in place that guide program operations and include appropriate review and approval processes.
Requirements (essential)


Master level qualification in Social Sciences, Development Studies, Entrepreneurship, or an equivalent area; and/or equivalent senior experience in relevant programmatic areas of protection and/or managing humanitarian projects at a senior level. You should be able to demonstrate sufficient academic knowledge, learning and understanding of working with migrant populations, the humanitarian and development sector and the political realities of the operating environment.
Senior level management and supervisory experience in a humanitarian/development or relevant similar organisation. At minimum, you must have at least five years of progressively more responsible supervisory work experience that involved direct programme management and staff management, oversight and evaluation of staff performance and deliverables, and contract/grant management.
Demonstrated track record of achieving results in a humanitarian/development context. Specific and relevant program development outcomes achieved as a result of your leadership should be documented in your application.
Experience working in Türkiye and/or a strong demonstrated understanding of the country context and the region.
Demonstrated track record of working in teams and fostering collaborative partnerships at a senior level.
Excellent oral and written communication abilities in Turkish and English. You should possess an ability to effectively communicate with a wide variety of stakeholders to communicate goals and expectations to their teams, and to deliver timely and high quality oral and written analysis and reporting.
Excellent coordination skills and ability to work as part of a team and with other teams and functions within the organisation. Capacity to build and maintain effective relationships, with colleagues (across departments and locations).
Demonstrated capacity to develop monitoring, evaluation, and learning frameworks and programme learning. You must possess a demonstrated ability to provide oversight and leadership for high quality results monitoring and assuring data quality, and for evidence based adaptive management.
Excellent analytical, writing skills and training skills
Problem solving skills to identify and lead the resolution of issues
Patient, flexible, able to improvise and communicate clearly and effectively under pressure
Strong communication (written and spoken), and interpersonal skills.
Excellent staff management and personnel skills.
**Only those with Turkish Citizenship will be considered eligible for this process**


Requirements (desired)


Preferred but not mandatory protection and or livelihood programming experience.
Experience managing ECHO, EU, GIZ, USAID, BPRM funded programming.
Proficiency in Arabic is an advantage
Interested? Then apply for this position via clicking on the “apply now” button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Application deadline is 19 March 2023.

Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment requested from you at the application or any stage of the recruitment process, please inform with the details immediately.

GOAL’ün, işe alım sürecinin (başvuru, başvuruların işlenmesi, mülakat, eğitim, oryantasyon) hiç bir aşamasında hiç bir şekilde ücret talep etmediğini, başvuru sahibine herhangi bir finansal yükümlülük yüklemediğini ya da başvuru sahibine ait banka bilgilerini talep etmediğini unutmayınız. GOAL işe alım süreci boyunca hiç bir aracı kurum ya da kuruluş yahut istihdam bürosuyla çalışmamaktadır. Eğer başvuru sırasında ya da işe alım sürecinin herhangi bir aşamasında sizden herhangi bir ücret ya da ödeme talep edilirse lütfen derhal adresine detayları da içeren bir e-posta gönderiniz.

General terms and conditions


Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behavior protocols.
Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
Report any concerns about inappropriate behavior of a GOAL staff or partner.
This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.

Thank you.

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